Glennio Software Pvt Ltd is your single source of truth for the processes and Standard Operating Procedures that connect your employees, partners, customers, and vendors.Without this visibility, information is dispersed across different documents, systems, and employees. This hinders change management, slows integration of new processes and systems, and increases the frequency of errors. Ultimately, this results in a poorer experience for both the user and the customer they are serving.Businesses can increase efficiency and reduce mistakes by clearly documenting both manual and system steps in a graphical, easy to understand format. Additionally, the Ops Analyzer enables businesses to identify how changes in one business element will impact other business elements.
Document all the information your employees need in one place: pin forms and other essential documents to process maps. Enable customers to solve their own problems through self-directed learning, including training videos and risk-free practice sessions. Missed the memo? Context-sensitive notifications inform employees of relevant changes directly on the transaction screen. Simple and easy to integrate with any IT system.
Digitise your Standard operating procedures and display them graphically
Attach regulatory clauses, checklists, templates, IT system information, and more to your SOPs
Use multi-level analysis to assess the impact of the change in one element on other related elements
Contextual notifications delivered directly within your core systems – including Core Banking, ERP, and CRM – ensure that employees see every change that affects their role.
Monitor change rollouts using acknowledgements & tests administered to employees
Create a visual representation of SOPs that are easy to understand and follow
Enrich the visual SOP with relevant information like IT System videos, forms, checklists, checklists etc.
In-built workflow management for review and approval of SOP with status tracking
Publish SOPs in different formats and channels, be it for intranet on browser; Core systems or for regulatory purposes.